Recently I’ve been thinking about the next productivity paradox.

SaaS gave companies more capabilities, but also more interfaces. Now AI agents risk repeating the same mistake: every department buys its own agent, each owns a slice, and humans still do the coordination.

The real unlock is not another AI tool. It is agents becoming workflow owners.

AI agents only create durable productivity when they remove humans from being the integration layer between systems.

Curious where others stand on this: will vertical agents solve the problem, or become the next SaaS sprawl?